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There are many factors that determine when your shirts will arrive.
Face of the Franchise LLC located in Carroll Gardens, Brooklyn, NY. Since the majority of our orders are shipped locally you guys can see your shirt as quick as the next day after placing your order. Depending on how many shirts we have in stock and the amount of orders that come in per week it may take as long as 2 weeks to get your shirts.
If shirts go out of stock we have to re-print them before they can be shipped.
If you buy a shirt during a big sale weekend it may take a little longer as well. Please be patient. They will arrive!
We appreciate your business.
Face of the Franchise LLC recommends washing all of our garments in cold water on low or medium spin cycle. Since our shirts are printed on high quality ringspun cotton they will shrink slightly if you wash them in hot water.
If you are between sizes and are unsure of what to order we suggest going up a size. It's always good to be slightly baggy instead of too tight. We also suggest you hang your shirts to dry to maintain the size and shape of your FOTF shirt.
Orders generally ship within 3 to 5 business days after the order has been placed and received. Orders will ship as inventory allows, with backorders to ship within two/three weeks. Items are shipped via USPS.
Shipping is $5.00 within the continental U.S. // $10.00 for International shipping.
Refund, Returns and Cancellation Policies:
Face of the Franchise LLC will gladly exchange item(s) received within 30 days of date of shipment, provided the item(s) are unworn, unwashed, with all original tags attached, and free of defects. Shipping charges are non-refundable. If you receive a defective product, you must notify us within three days of receiving the product(s) to be eligible for a return. If you do not follow this policy, we will only accept defective items at our discretion. All orders are shipped with an exchange form to help expedite the process. Ship to the address below:
Face of the Franchise LLC, Attn: Returns, 4109 Bedford Avenue, Brooklyn, N.Y. 11229
Please allow 2-3 weeks for receipt and processing of your return.